1. Definitions

  • “NZOStay” refers to the online platform and its affiliated services.
  • “Host” refers to individuals or entities who list accommodations on NZOStay.
  • “Guest” refers to individuals who make reservations to stay in accommodations listed on NZOStay.
  • “Accommodation” refers to properties, homes, or lodging options listed on NZOStay.

2. Use of the Platform

2.1. Eligibility: To use NZOStay, you must be at least 18 years old. By accessing the Platform, you confirm that you are of legal age.

2.2. Account: You must create an account to use NZOStay. Keep your login information confidential. You are responsible for all activities that occur under your account.

2.3. Accuracy: Hosts are responsible for accurately representing their accommodations. Guests are responsible for providing accurate information during bookings.

3. Booking and Payments

3.1. Reservations: When you make a reservation through NZOStay, you agree to pay the total amount specified, including any additional fees, taxes, and cleaning charges.

3.2. Cancellation Policy: Hosts may have different cancellation policies. Review the specific cancellation policy before making a reservation.

4. Host Responsibilities

4.1. Listing Accuracy: Hosts must ensure that their listings are accurate, up-to-date, and comply with all local laws and regulations.

4.2. Guest Interaction: Hosts must provide guests with a safe, clean, and comfortable environment. Respect guest privacy and adhere to NZOStay’s nondiscrimination policy.

5. Guest Responsibilities

5.1. Payment: Guests must pay for reservations promptly and adhere to the host’s cancellation policy.

5.2. House Rules: Guests must adhere to the accommodation’s specific house rules, as provided by the host.

6. Disputes and Complaints

6.1. Communication: In the event of disputes or complaints, both hosts and guests must first attempt to resolve the issue through direct communication.

6.2. NZOStay Assistance: If a resolution cannot be reached, NZOStay may assist in mediating the dispute, but it is not responsible for the outcome.

7. Termination

7.1. Suspension: NZOStay may suspend or terminate accounts that violate these Terms or infringe upon the rights of others.

8. Privacy

8.1. Data Privacy: NZOStay collects and uses personal data as described in its Privacy Policy.

9. Changes to Terms

9.1. Updates: NZOStay may update these Terms. It is your responsibility to review them periodically.

10. Governing Law

10.1. Jurisdiction: These Terms are governed by the laws of [Your Jurisdiction].

11. Contact Information

11.1. Contact: For inquiries or assistance, contact NZOStay at [Contact Information].

By using NZOStay, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Violation of these Terms may result in account suspension or termination.