1. Introduction

Welcome to NZOStay, an online platform for vacation rentals. At NZOStay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services. By accessing or using NZOStay, you consent to the practices described in this policy.

2. Information We Collect

2.1. Information You Provide: We collect information you provide when creating an account, making reservations, or communicating with other users. This may include your name, email address, phone number, payment information, and other relevant details.

2.2. Automatically Collected Information: We collect certain information automatically when you visit NZOStay. This may include your IP address, device information, browser type, and usage data.

2.3. Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience on NZOStay, personalize content, and analyze usage patterns. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

3.1. To Provide Services: We use your information to facilitate reservations, process payments, and communicate with you about bookings and inquiries.

3.2. To Improve Our Services: We analyze data to enhance our platform, customize user experiences, and develop new features.

3.3. To Ensure Safety and Security: We use data to verify accounts, monitor suspicious activity, and investigate violations of our terms and policies.

4. Sharing Your Information

4.1. With Other Users: When you make a reservation, your information is shared with the host or guest involved in the transaction.

4.2. With Service Providers: We share information with third-party service providers who assist us in delivering our services, such as payment processors.

4.3. With Partners: We may share aggregated, non-personal information with trusted partners for analytics and marketing purposes.

4.4. Legal Compliance: We may disclose information when required by law, legal processes, or to protect our rights, privacy, safety, or property.

5. Data Security

We take reasonable measures to protect your data, but no system is entirely secure. We encourage you to use strong, unique passwords and safeguard your login credentials.

6. Your Choices

You can manage your account settings and communication preferences. You may also have rights regarding your personal data under applicable laws.

7. Third-Party Links

NZOStay may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

NZOStay is not intended for children under 18. We do not knowingly collect or solicit personal information from minors.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through the platform.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.